{"id":37045,"date":"2024-10-29T08:53:49","date_gmt":"2024-10-29T07:53:49","guid":{"rendered":"https:\/\/www.uni.lu\/en\/?page_id=37045"},"modified":"2025-10-15T19:43:28","modified_gmt":"2025-10-15T17:43:28","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.uni.lu\/en\/about\/ombuds\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"section py-0 static\">\n<section class=\"py-0 wp-block-unilux-blocks-free-section section\"><div class=\"container xl:max-w-screen-xl\"><!-- SecondaryNavigationMirror --><div class=\"js-secondary-nav--sticky wp-block-unilux-blocks-secondary-navigation\" id=\"d33cd2b4-16ac-48c7-be2e-8b82252fabe0\">\n    <nav id=\"secondary-navigation\" role=\"navigation\" aria-label=\"Secondary menu\" class=\"secondary-nav\">\n        <button class=\"secondary-nav__button btn btn-solid--primary w-full\" aria-expanded=\"false\" aria-controls=\"secondary-navigation__list\" title=\"The selected page is Contact\" type=\"button\">\n            <span class=\"btn__name mr-auto\">Contact<\/span>\n            <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--xs\">\n                <use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-down\" \/>\n            <\/svg>\n        <\/button>\n\n        <ul id=\"secondary-navigation__list\" class=\"secondary-nav__list\">\n            <li class=\"secondary-nav__item\">\n    <a href=\"https:\/\/www.uni.lu\/en\/about\/ombuds\/\" target=\"\" rel=\"noreferrer noopener\" class=\"secondary-nav__link \">\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--xs\">\n            <use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\" \/>\n        <\/svg>\n        <span class=\"secondary-nav__name\">Overview<\/span>\n    <\/a>\n<\/li>\n<li class=\"secondary-nav__item\">\n    <a href=\"https:\/\/www.uni.lu\/en\/about\/ombuds\/services\/\" target=\"\" rel=\"noreferrer noopener\" class=\"secondary-nav__link \">\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--xs\">\n            <use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\" \/>\n        <\/svg>\n        <span class=\"secondary-nav__name\">Our services<\/span>\n    <\/a>\n<\/li>\n<li class=\"secondary-nav__item\">\n    <a href=\"https:\/\/www.uni.lu\/en\/about\/ombuds\/resources\/\" target=\"\" rel=\"noreferrer noopener\" class=\"secondary-nav__link \">\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--xs\">\n            <use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\" \/>\n        <\/svg>\n        <span class=\"secondary-nav__name\">Resources<\/span>\n    <\/a>\n<\/li>\n<li class=\"secondary-nav__item\">\n    <a href=\"https:\/\/www.uni.lu\/en\/about\/ombuds\/contact\/\" target=\"\" rel=\"noreferrer noopener\" class=\"secondary-nav__link isactived\" aria-current=\"page\">\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--xs\">\n            <use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\" \/>\n        <\/svg>\n        <span class=\"secondary-nav__name\">Contact<\/span>\n    <\/a>\n<\/li>\n        <\/ul>\n    <\/nav>\n<\/div>\n<!-- end SecondaryNavigationMirror --><\/div><\/section>\n\n\n\n<section class=\"wp-block-unilux-blocks-free-section section\"><div class=\"container xl:max-w-screen-xl\">\n<h1 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"contact\"\n    >\nContact<\/h1>\n\n\n<div class=\"icon-info-wrapper\">\n    <ul class=\"icon-info-block wp-block-unilux-blocks-icon-info\">\n        <li class=\"wp-block-unilux-blocks-icon-info-item\">\n    \n<div class=\"wp-block-unilux-blocks-wrapper icon-info\">\n<div class=\"icon--primary icon--secondary-2  wp-block-unilux-blocks-icon-picker\">\n    <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--email \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--email\"><\/use><\/svg><\/div>\n\n\n<p class=\"has-1-125-rem-font-size\"><a href=\"mailto:ombuds@uni.lu\" target=\"_blank\" rel=\"noreferrer noopener\">ombuds@uni.lu<\/a><\/p>\n<\/div>\n<\/li>\n    <\/ul>\n<\/div>\n\n\n\n<p><strong>Our team is here to listen to you.<\/strong><\/p>\n\n\n\n<p>Ombuds are available by appointment only and do not accept walk-in visitors in order to respect the confidentiality of scheduled visitors.<br>Scheduling triage for the ombuds team is done according to the visitor\u2019s preferred official language (French, German, or English) of service, and first availability of ombuds team members. <\/p>\n\n\n\n<p>Please note that a visitor works with one ombuds at a time.<\/p>\n\n\n\n<section class=\"section wp-block-unilux-blocks-covered-info py-0\">\n    \n<div class=\"wp-block-unilux-blocks-wrapper max-w-screen-3xl mx-auto relative bg-dark\">\n<div class=\"wp-block-unilux-blocks-wrapper container container-py 2xl:max-w-screen-2xl relative z-30 covered-info__container\">\n<h2 class=\"covered-info__title has-text-align-left wp-block-unilux-blocks-heading\"        id=\"book-an-appointment\"\n    >\nBook an appointment<\/h2>\n\n\n\n<ul class=\"wp-block-unilux-blocks-custom-buttons btn-list\"><li class=\"wp-block-unilux-blocks-custom-button\"    aria-disabled=\"false\"\n    >\n    <a\n        role=\"link\"\n        aria-disabled=\"false\"\n                    href=\"https:\/\/outlook.office.com\/bookwithme\/user\/f4af5c6bf601431299d3eaa85ed4f7ac%40uni.lu?anonymous&#038;isanonymous=true%20Outlook\"\n                target=\"_blank\"\n        class=\"btn btn--primary\"\n            >Book with Brent<\/a>\n<\/li>\n\n\n<li class=\"wp-block-unilux-blocks-custom-button\"    aria-disabled=\"false\"\n    >\n    <a\n        role=\"link\"\n        aria-disabled=\"false\"\n                    href=\"https:\/\/outlook.office.com\/bookwithme\/user\/c9d72dc8c2494cadbf33d52da4234fc2@uni.lu?anonymous&#038;ep=pcard\"\n                target=\"_blank\"\n        class=\"btn btn--primary\"\n            >Book with Veronika<\/a>\n<\/li>\n\n\n<li class=\"wp-block-unilux-blocks-custom-button\"    aria-disabled=\"false\"\n    >\n    <a\n        role=\"link\"\n        aria-disabled=\"false\"\n                    href=\"https:\/\/outlook-sdf.office.com\/bookwithme\/user\/2b0fcf9d231c44ca9e009aa1ccbd4d8d%40uni.lu?anonymous\"\n                target=\"_blank\"\n        class=\"btn btn--primary\"\n            >Book with Martina<\/a>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-unilux-blocks-wrapper image-bg\">\n<div class=\"wp-block-unilux-blocks-wrapper img-bg-overlay\"><\/div>\n\n\n<figure class=\"wp-block-dev4-reusable-blocks-image object-cover w-full h-full object-fit--cover\">\n    \n<img decoding=\"async\" class=\"wp-block-image unilux-custom-image-block\"\n                alt=\"\"\n            src=\"https:\/\/www.uni.lu\/wp-content\/uploads\/sites\/16\/2024\/06\/Belval-Skyline_cropped_white.jpg\"\n                    style=\"object-position: 50.00% 50.00%; font-family: &quot;object-fit: cover; object-position: 50.00% 50.00%;&quot;; aspect-ratio: 16\/9; object-fit: cover; width: 100%;\"\n        loading=\"lazy\"\n\/>    <\/figure><\/div>\n<\/div>\n<\/section>\n\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n\n<ul class=\"flex flex-wrap mt-24 -mx-16  wp-block-unilux-blocks-free-content-card\">\n    <li class=\"w-full sm:w-1\/2 lg:w-1\/3 px-16 wp-block-unilux-blocks-people-item-automated\"><div class=\"ulux-card card-people bg-theme\">    <div class=\"ulux-card__container\">\n        <div class=\"ulux-card__visual\">\n            <!-- Template Image Component: default -->\n<img decoding=\"async\" class=\"w-full\" width=\"\" height=\"\" rel=\"\" alt=\"Brent Loren EPPERSON\" src=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O\" srcset=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--thumbnail 150w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--medium 300w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--medium_large 768w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--large 1024w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--1536x1536 1536w,https:\/\/www.uni.lu\/en\/person-image\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O--2048x2048 2048w\" loading=\"lazy\" \/><!-- end Image Component -->\n        <\/div>\n        <div class=\"ulux-card__body card-people\">\n            <h3 class=\"card__name\">Brent Loren EPPERSON<\/h3>\n            <div class=\"card__organization\">CRC<\/div>\n            <div class=\"card__function\">Ombudsperson<\/div>\n            <div class=\"ulux-card__link-wrapper card__link wp-block-unilux-blocks-simple-cta wp-block-unilux-blocks-people-item-automated\">\n    <a\n        href=\"https:\/\/www.uni.lu\/en\/person\/NTAwNDMxNjlfX0JyZW50IExvcmVuIEVQUEVSU09O\"\n        class=\"link-text link-text--icon ulux-card__link link-absolute\"\n        target=\"\"\n    >\n        <span class=\"link-text__body\">\n            <span class=\"link-text__name\">Learn more<\/span>\n        <\/span>\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>    <\/a>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><\/li><li class=\"w-full sm:w-1\/2 lg:w-1\/3 px-16 wp-block-unilux-blocks-people-item-automated\"><div class=\"ulux-card card-people bg-theme\">    <div class=\"ulux-card__container\">\n        <div class=\"ulux-card__visual\">\n            <!-- Template Image Component: default -->\n<img decoding=\"async\" class=\"w-full\" width=\"\" height=\"\" rel=\"\" alt=\"Veronika LOVRITS\" src=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=\" srcset=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--thumbnail 150w,https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--medium 300w,https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--medium_large 768w,https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--large 1024w,https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--1536x1536 1536w,https:\/\/www.uni.lu\/en\/person-image\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=--2048x2048 2048w\" loading=\"lazy\" \/><!-- end Image Component -->\n        <\/div>\n        <div class=\"ulux-card__body card-people\">\n            <h3 class=\"card__name\">Veronika LOVRITS<\/h3>\n            <div class=\"card__organization\">CRC<\/div>\n            <div class=\"card__function\">Ombudsperson<\/div>\n            <div class=\"ulux-card__link-wrapper card__link wp-block-unilux-blocks-simple-cta wp-block-unilux-blocks-people-item-automated\">\n    <a\n        href=\"https:\/\/www.uni.lu\/en\/person\/NTAwMzk2NDBfX1Zlcm9uaWthIExPVlJJVFM=\"\n        class=\"link-text link-text--icon ulux-card__link link-absolute\"\n        target=\"\"\n    >\n        <span class=\"link-text__body\">\n            <span class=\"link-text__name\">Learn more<\/span>\n        <\/span>\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>    <\/a>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><\/li><li class=\"w-full sm:w-1\/2 lg:w-1\/3 px-16 wp-block-unilux-blocks-people-item-automated\"><div class=\"ulux-card card-people bg-theme\">    <div class=\"ulux-card__container\">\n        <div class=\"ulux-card__visual\">\n            <!-- Template Image Component: default -->\n<img decoding=\"async\" class=\"w-full\" width=\"\" height=\"\" rel=\"\" alt=\"Martina PESKOLLER-FUCHS\" src=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT\" srcset=\"https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--thumbnail 150w,https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--medium 300w,https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--medium_large 768w,https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--large 1024w,https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--1536x1536 1536w,https:\/\/www.uni.lu\/en\/person-image\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT--2048x2048 2048w\" loading=\"lazy\" \/><!-- end Image Component -->\n        <\/div>\n        <div class=\"ulux-card__body card-people\">\n            <h3 class=\"card__name\">Martina PESKOLLER-FUCHS<\/h3>\n            <div class=\"card__organization\">CRC<\/div>\n            <div class=\"card__function\">Ombudsperson<\/div>\n            <div class=\"ulux-card__link-wrapper card__link wp-block-unilux-blocks-simple-cta wp-block-unilux-blocks-people-item-automated\">\n    <a\n        href=\"https:\/\/www.uni.lu\/en\/person\/NTAwODkxMzhfX01hcnRpbmEgUEVTS09MTEVSLUZVQ0hT\"\n        class=\"link-text link-text--icon ulux-card__link link-absolute\"\n        target=\"\"\n    >\n        <span class=\"link-text__body\">\n            <span class=\"link-text__name\">Learn more<\/span>\n        <\/span>\n        <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>    <\/a>\n<\/div>\n        <\/div>\n    <\/div>\n<\/div><\/li><\/ul>\n\n<div class=\"wp-block-unilux-blocks-spacer is-spacer-size-sm\"><\/div>\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p><strong>You can meet us:<\/strong><\/p>\n\n\n\n<ul class=\"ulux-list\">\n<li class=\"ulux-list-item\">online (Teams, WebEx, or private ombuds Zoom account), <\/li>\n\n\n\n<li class=\"ulux-list-item\">by telephone, \n<ul class=\"ulux-list\">\n<li class=\"ulux-list-item\">or in person at the Kirchberg and Belval campuses \n<ul class=\"ulux-list\">\n<li class=\"ulux-list-item\">Belval: MSA E07 \u2013 25250 and MSA E06 \u2013 25160 (6.105) <\/li>\n\n\n\n<li class=\"ulux-list-item\">Kirchberg: BC_\/E00\/AD10<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n<section class=\"section section wp-block-unilux-blocks-quick-link-discover-section py-0\">\n    <div class=\"container xl:max-w-screen-xl\">\n        \n<h2 class=\"has-text-align-left wp-block-unilux-blocks-heading\"        id=\"discover\"\n    >\nDiscover<\/h2>\n\n<ul class=\"wp-block-unilux-blocks-quick-link-discover quick-link-list\">\n<li class=\"wp-block-unilux-blocks-quick-link-discover-item\">\n    <a\n                    href=\"https:\/\/www.uni.lu\/en\/about\/campuses\/\"\n                    class=\"quick-link\"\n            target=\"\"\n    >\n            <span class=\"quick-link__container\">\n                <span class=\"quick-link__text\">\n                    University campuses                <\/span>\n                <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>            <\/span>\n    <\/a>\n<\/li>\n\n\n\n<li class=\"wp-block-unilux-blocks-quick-link-discover-item\">\n    <a\n                    href=\"https:\/\/www.uni.lu\/life-en\/mental-health-wellbeing\/\"\n                    class=\"quick-link\"\n            target=\"\"\n    >\n            <span class=\"quick-link__container\">\n                <span class=\"quick-link__text\">\n                    Mental health &amp; wellbeing                <\/span>\n                <svg aria-hidden=\"true\" focusable=\"false\" class=\"icon icon-outline icon--arrow-right \"><use xlink:href=\"https:\/\/www.uni.lu\/wp-content\/themes\/unilux-theme\/assets\/images\/icons\/icons-outline.svg#icon--arrow-right\"><\/use><\/svg>            <\/span>\n    <\/a>\n<\/li>\n<\/ul>\n    <\/div>\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":44,"featured_media":0,"parent":37035,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"featured_image_focal_point":[],"show_featured_caption":false,"ulux_newsletter_groups":"","uluxPostTitle":"Ombuds","uluxPrePostTitle":"","_trash_the_other_posts":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"field-of-interest":[],"organisation":[],"authorship":[44,339],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact - Ombuds - 糖心Vlog<\/title>\n<meta name=\"description\" content=\"Our team is here to listen to you. 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